Tickets valid on TILO trains
Any changes to the of sale and refund policies due to the current situation are to be checked directly with the entities issuing the tickets.
The Arcobaleno integrated tariff system of the Arcobaleno fare network applies throughout Ticino. In order to travel within this fare network, you must purchase an Arcobaleno ticket according to the zone/time system. This ticket must be valid within the zones in which your point of departure and destination (inclusive) are located. This will allow you to travel freely within the selected zones on all forms of public transport in the fare network.
You can choose from single tickets and tickets that allow you to save time and money, such as the multiple-journey ticket or the Day Pass Multipack. You can buy 1st or 2nd class tickets at the standard or reduced rate. The reduced rate applies to children and young people between the ages of 6 and 16, SBB Half-Fare travelcard holders and dogs. The Arcobaleno fare network also offers the “Ape card”. This takes the form of an electronic wallet – a payment method that you can top up and use to purchase any Arcobaleno ticket. The Ape card also gives you the added bonus of extra credit when you top up.
You can buy Arcobaleno tickets from Arcobaleno ticket machines, SBB ticket machines and ticket counters, from partner transport companies, as well as via the SBB Mobile app and sbb.ch. You cannot purchase/top up/use the Ape card at ticket machines in SBB railway stations.
SBB tickets, such as standard tickets, Day Passes, supersaver tickets and many more, are valid throughout Switzerland and can be used in Ticino. You can buy SBB tickets from ticket counters and ticket machines at SBB railway stations as well as via the SBB Mobile app and via sbb.ch.
In Switzerland self-service validation is in force. No ticket sales on the train. Passengers without a valid ticket will have to pay a special surcharge.
In Lombardy you can buy regione Lombardia fare tickets at ticket counters and ticket machines in stations, as well as online (trenord.it through eStore).
You can also use integrated Io Viaggio tickets in Lombardy, which allow you to enjoy comfortable, inexpensive and environmentally friendly travel on the region’s public transport. These tickets are particularly suited to commuters and families. You can buy Io Viaggio tickets at ticket counters and ticket machines in stations, as well as from authorised points of sale.
Cross-border tickets make it possible to travel worry-free between Ticino and Lombardy. The tickets are valid in the area of the Arcobaleno fare network and on the regional and suburban lines of Trenord.
In Ticino, tickets can be bought via the Arcobaleno fare network sales channels. In Lombardy, tickets can be bought from Trenord sales channels.
For tickets departing or arriving at border stations please visit arcobaleno.ch.
The online tickets purchase of the new tickets with the SBB Ticket Shop or the SBB Mobile app is currently not possible.
The tickets in the Arcobaleno fare network are only sold in Swiss francs (CHF), while Trenord tickets are only sold in euros (EUR).